Ransomware Recovery Service

Swift Expert Response When It Matters Most

When a cybersecurity incident or ransomware attack strikes your organisation, you need immediate access to specialist support. The Solace Cyber Digital Forensics and Incident Response Team comprises seasoned technical professionals ready to guide you through every stage of the crisis. From initial assessment through to full operational recovery, our CSIRTS specialists work alongside you to reduce business disruption, protect your reputation, and restore normal service with maximum speed.

We deploy forensic tools to gather and examine digital evidence, ensuring secure storage and preservation throughout. Our response services operate around the clock, 365 days a year, with fully Australia-based teams available for immediate deployment.

If you're facing an emergency, contact us on +61 (0) 282 786100. Access to our CSIRTS team comes fully funded, with charges only applying when you engage our services.

Ransomware Variants We Handle

The landscape of ransomware threats continues to expand, with new groups and variations emerging regularly. Each operates with distinct methods and tactics, meaning there's no universal solution. Our specialist teams develop tailored incident response strategies for every case, pinpointing how the attack originated and collaborating closely with business owners to address their specific requirements.

Here are several frequently encountered ransomware variants currently active:

Solace Cyber has the expertise to respond to attacks from any ransomware variant, whether listed here or not. If you're facing a cyber incident, reach out to our Australian team immediately on +61 (0) 282 786100.

Ransomware recovery service by Solace Cyber.

Sectors We Support with Ransomware Recovery Services

Ransomware attacks can strike any organisation that depends on digital infrastructure and handles valuable information. At Solace Cyber, we deliver effective recovery solutions across all sectors and business sizes.

Certain industries face elevated ransomware threats due to the nature of their operations:

Healthcare - Medical facilities manage highly sensitive patient information, positioning them as priority targets for cyber criminals. These attacks threaten to expose confidential health records and interrupt vital medical services.

Financial Services - Banking institutions, investment firms, and insurers process substantial volumes of private financial information. Attackers view these organisations as valuable opportunities for extortion or operational disruption.

Government and Public Services - Public sector bodies and local councils provide essential community services, making them attractive targets. Successful attacks can halt critical public functions or expose protected citizen data.

Retail and E-commerce - Online and high-street retailers maintain extensive customer databases and payment details. Ransomware groups target these platforms to exploit personal information and interrupt trading activities.

Legal and Professional Services - Solicitors, accountants, and consultancy practices manage confidential client files. Breaches in these sectors risk data exposure and significant financial consequences for clients.

Manufacturing and Supply Chain - Our teams support production and logistics companies in swift recovery from cyber incidents, reducing downtime and safeguarding essential operational systems and manufacturing data.

Organisations managing critical digital systems and storing high-value information remain particularly vulnerable. The sensitivity and worth of this data means breaches carry severe consequences, potentially pressuring victims towards ransom payment. Cyber criminals deliberately focus on sectors and organisations they believe will yield maximum returns.

Consequently, major enterprises and the sectors outlined above must implement strong cyber defences. Should an incident occur, our specialist response teams stand ready to support you, working to eliminate the need for ransom payments while recovering your systems and data wherever possible.

Our Approach to Ransomware Recovery

When ransomware strikes, our specialist teams follow a proven methodology to contain the threat and restore your operations.

Step 1

Triage

We deploy our nearest available team to your location within hours of your call. Our onboarding begins immediately with key stakeholder meetings, communication protocols, and initial incident assessment. We establish clear action plans and finalise engagement terms while our response begins.

Step 2

Analyse

Our Digital Forensic Incident Response specialists conduct detailed analysis to understand the full scope of the attack. We identify how attackers gained access, what vulnerabilities were exploited, which systems are compromised, and whether data has been extracted. This forensic work builds a complete picture of the incident while preserving evidence for potential legal action or insurance claims.

Step 3

Contain/Mitigate

Our combined onsite and remote teams work rapidly to stop the attack spreading further. We isolate affected systems, remove malicious code, and deploy protective technologies to prevent additional compromise. Speed is critical at this stage to minimise business disruption.

Step 4

Remediate/Eradicate

With the immediate threat contained, we systematically remove all traces of the attack from your environment. Our engineers identify and fix security weaknesses, eliminate malware completely, and verify that no backdoors or persistent threats remain in your network.

Step 5

Recover

We bring your systems back online safely and securely. Where possible, we restore from clean backups, repair compromised infrastructure and ensure all your business-critical systems are operational and data is accessible again.

Step 6

Post Incident

After resolution, we provide comprehensive documentation of the entire incident and our response. We work collaboratively with you to evaluate what happened, assess the effectiveness of our actions, and identify opportunities to strengthen your defences against future attacks.

Under attack right now? Solace Cyber's ransomware recovery specialists are ready to respond. Call us on 01202 308818 or complete our contact form for immediate assistance. We'll help you contain the breach, restore your systems, and strengthen your security posture.

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Trusted Partners in Cybersecurity

Solace Cyber's commitment to protecting organisations from ransomware and email-based cyber threats extends far beyond deploying advanced security technologies. We've established vital partnerships with key national agencies, including:

Australian Federal Police (AFP): Working closely with Australia's federal law enforcement enables us to align our cyber incident responses with wider national efforts to combat cybercrime. Leveraging our specialist expertise in ransomware and business email compromise (BEC) incidents, we collaborate effectively with the AFP's cybercrime division to mitigate threats and support recovery processes.

Australian Signals Directorate (ASD): The ASD represents a crucial ally in fighting cybercrime, especially business email compromise and ransomware attacks. Using our thorough approach, Solace Cyber operates in partnership with the ASD to support investigations and deliver our clients rapid assistance and specialist guidance. This partnership ensures that organisations facing significant cyber threats receive both preventative defence measures and swift incident response.

Through these critical partnerships, Solace Cyber delivers comprehensive support for businesses navigating the complex landscape of cybercrime.